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Communication Methods

Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities

Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities:There is a need to change how the questions are put across in most of the Department of Works and Pensions literature. To start off, the information which they give to people …

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How to Manage Risks associated with conflicts or Dilemmas between an individual’s rights and the duty of care

how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Take for example, a service user refused to take the medication prescribed by the doctor. I will try to encourage the service user to take the medication by explaining the positive health …

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Potential conflicts or Dilemmas that may arise between the duty of care and an individual’s rights

potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Whilst care support staff always strive to ensure service users receive the best standard of care, there are times when there may be conflicts of interest between company policies, staff code of conduct and …

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How Effective Communication Affects all aspects of the Leaner’s Work

How effective communication affects all aspects of the leaner’s work Effective communication in the workplace is a major part of the role of  a healthcare worker. It enables them to build good working relationships with their colleagues, and service users. Ineffective communication skills  in the workplace could lead to the …

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How People from different Backgrounds may use or interpret Communication Methods

How People from different Backgrounds may use or interpret Communication Methods It is very important to understand how people from different backgrounds may use or interpret communication methods. Communication methods can sometimes have different meanings in other cultures.  I will ensure I familiarise myself with the cultures of those I am …

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