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Confidentiality

How to access an individual needs and preferences

How to access an individual needs and preferences Every individual in society has differing values and individuals in care are no different in this. Health and social care values may differ from the values of an individual in the residential care setting for example: the resident might want staff at …

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How to follow legal procedures when accessing an individuals records

When accessing the individual’s records make sure you  follow all the relevant policies, procedures and guidelines. These include: The Data protection act 1998 Our organizations policy on record keeping Our organizations policy on access to records Our organizations policy on confidentiality Also  ensure that the permission of the service user …

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Guidance to support information sharing by mental health services

This guidance sets out some of the opportunities and constraints with regard to exchanging information between multi-agency organisations and health services, as well as between health services and individuals. It also covers Data protection issues and the safeguarding against unauthorised access to written or electronic records, which can be achieved …

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Changes required to improve the quality of individual participation

Explain the changes required to improve the quality of an individual’s participation to promote independence, informed choice and a valued life Working from a person-centred approach, asking and identifying individual needs and strengths and weaknesses rather than going according to a manual. I would then identify their interests. Once their …

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Describe ways of overcoming barriers to accessing services and facilities

Describe ways of overcoming barriers to accessing services and facilities:Passing into legislation which requires provision of facilities and service to people who may not otherwise be left out. Examples of this being Article 9 of the United Nations Convention on the Rights of Persons with Disabilities and the Equality Act …

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Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities

Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities:There is a need to change how the questions are put across in most of the Department of Works and Pensions literature. To start off, the information which they give to people …

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How to Manage Risks associated with conflicts or Dilemmas between an individual’s rights and the duty of care

how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Take for example, a service user refused to take the medication prescribed by the doctor. I will try to encourage the service user to take the medication by explaining the positive health …

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Potential conflicts or Dilemmas that may arise between the duty of care and an individual’s rights

potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Whilst care support staff always strive to ensure service users receive the best standard of care, there are times when there may be conflicts of interest between company policies, staff code of conduct and …

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