How to access an individual needs and preferences Every individual in society has differing values and individuals in care are no different in this. Health and social care values may differ from the values of an individual in the residential care setting for example: the resident might want staff at …
Read More »How to apply Confidentiality policy at work
Confidentiality policy – How do you apply this at work? This is how I would answer this question. I apply this policy at work by refraining from voluntary disclosure or the passing on of any information, that is learned either directly or indirectly about our service users to any third …
Read More »How to follow legal procedures when accessing an individuals records
When accessing the individual’s records make sure you follow all the relevant policies, procedures and guidelines. These include: The Data protection act 1998 Our organizations policy on record keeping Our organizations policy on access to records Our organizations policy on confidentiality Also ensure that the permission of the service user …
Read More »Guidance to support information sharing by mental health services
This guidance sets out some of the opportunities and constraints with regard to exchanging information between multi-agency organisations and health services, as well as between health services and individuals. It also covers Data protection issues and the safeguarding against unauthorised access to written or electronic records, which can be achieved …
Read More »Changes required to improve the quality of individual participation
Explain the changes required to improve the quality of an individual’s participation to promote independence, informed choice and a valued life Working from a person-centred approach, asking and identifying individual needs and strengths and weaknesses rather than going according to a manual. I would then identify their interests. Once their …
Read More »Describe ways of overcoming barriers to accessing services and facilities
Describe ways of overcoming barriers to accessing services and facilities:Passing into legislation which requires provision of facilities and service to people who may not otherwise be left out. Examples of this being Article 9 of the United Nations Convention on the Rights of Persons with Disabilities and the Equality Act …
Read More »Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities
Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities:There is a need to change how the questions are put across in most of the Department of Works and Pensions literature. To start off, the information which they give to people …
Read More »How to Manage Risks associated with conflicts or Dilemmas between an individual’s rights and the duty of care
how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Take for example, a service user refused to take the medication prescribed by the doctor. I will try to encourage the service user to take the medication by explaining the positive health …
Read More »Potential conflicts or Dilemmas that may arise between the duty of care and an individual’s rights
potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Whilst care support staff always strive to ensure service users receive the best standard of care, there are times when there may be conflicts of interest between company policies, staff code of conduct and …
Read More »When to seek advice about Confidentiality
confidentiality Confidentiality in the healthcare profession imposes a boundary on the amount of personal information and data that can be disclosed without consent. It is the responsibility of the healthcare worker to ensure that staff and client details are not disclosed to the public.However, confidential policy can be broken if it is …
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