Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities

Identify and agree any changes needed to improve the experience and outcomes of accessing and using services or facilities:There is a need to change how the questions are put across in most of the Department of Works and Pensions literature. To start off, the information which they give to people …

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Explain how to ensure individuals’ rights and preferences are promoted when accessing and using services and facilities

The best way to do so is to listen to individuals’ concerns as each one may have a totally different and genuine need.  Some cultures are uneasy when it comes to getting help from members of the opposite sex, some men may find it demeaning getting help from someone who …

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Describe how accessing a range of services and facilities can be beneficial to an individual’s wellbeing

An individual’s well-being may benefit  in a number of ways through the accessing of a range of services and facilities, these may include a benefit to their physical well-being, when they can easily and encouraged to access facilities such as leisure centres to exercise. And sometimes this can improve their …

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How to Manage Risks associated with conflicts or Dilemmas between an individual’s rights and the duty of care

how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Take for example, a service user refused to take the medication prescribed by the doctor. I will try to encourage the service user to take the medication by explaining the positive health …

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Potential conflicts or Dilemmas that may arise between the duty of care and an individual’s rights

potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Whilst care support staff always strive to ensure service users receive the best standard of care, there are times when there may be conflicts of interest between company policies, staff code of conduct and …

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Inclusive Learning and how Adopting inclusive Learning Approaches Supports Learners

Inclusive Learning and how Adopting inclusive Learning Approaches Supports Learners Inclusive learning is about involving learners in all teaching activities, treating them equally without indirectly or directly excluding anyone. Wilson, (2008:296) defined inclusive learning simply as “available to all”.  Tummons, (2010:93) while agreeing with Wilson defined it as the approach …

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Describe your roles,responsibilities and relationships in the lifelong learning sector

  Describe your roles, responsibilities and relationships in the lifelong learning sector According to Gravells, (2012:18) , the primary role of an assessor is to help learners achieve their chosen programme . She went further to explain that this can be achieved by using various teaching and learning methods whilst …

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